Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the website and services provided by doblot Food Group, a business operating in the export and distribution of nuts, dried fruits, spices and related food products.

By accessing our website or engaging in any business with us, you agree to be bound by these Terms.

If you do not agree, you should discontinue use of our services immediately.

2. Company Information

doblot Food Group operates in the international food trade sector, specializing in the sourcing, processing, packaging, and export of nuts, dried fruits, spices and agricultural food products.

3. Eligibility

By using our services, you confirm that:

• You are legally capable of entering into binding contracts

• You are acting on behalf of a legitimate business or for lawful purposes

• You comply with all applicable import/export regulations in your country

4. Products and Services

We supply agricultural and food products including but not limited to:

• Nuts

• Dried fruits

• Spices

• Bulk food commodities

• Private label and packaging services

All product descriptions, specifications, and availability are subject to change without notice.

5. Pricing and Quotations

• Prices are provided upon request or quotation basis

• All prices are subject to change due to market fluctuations, logistics, and raw material costs

• Prices do not include customs duties, taxes, or import fees unless explicitly stated

6. Orders and Acceptance

• All orders are subject to acceptance by doblot Food Group

• We reserve the right to refuse or cancel any order at our discretion

• A contract is only formed once written confirmation is issued by us

7. Payment Terms

Unless otherwise agreed in writing:

• Payment terms will be specified in invoices or proforma invoices

• Payments must be made via approved banking methods

• Orders may be delayed or suspended until full or partial payment is received

Late payments may result in penalties or cancellation of orders.

8. Shipping and Delivery

• Delivery terms will be agreed upon per order (e.g., FOB, CIF, EXW)

• Delivery timelines are estimates and not guaranteed

• We are not responsible for delays caused by customs, logistics providers, or force majeure events

Risk transfers to the buyer according to the agreed Incoterms.

9. Customs and Import Regulations

Buyers are responsible for ensuring compliance with all import laws and regulations in their country.

We are not liable for:

• Customs clearance delays

• Import restrictions

• Seizure or rejection of goods by authorities

10. Quality and Inspection

We ensure that all products meet agreed quality standards at the time of shipment.

• Buyers may request pre-shipment inspection

• Any claims must be reported within a reasonable timeframe after delivery

• Claims without proper documentation may not be accepted

11. Returns and Refunds

Due to the nature of food products:

• Returns are generally not accepted

• Refunds are only considered in cases of verified quality issues or contractual non-compliance

• Any dispute will be reviewed on a case-by-case basis

12. Intellectual Property

All content on this website, including text, images, branding, and product information, is the property of doblot Food Group unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

13. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Our liability is limited to the value of the specific transaction in question

• We do not guarantee uninterrupted access to our website or services

14. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to:

• Natural disasters

• War or political instability

• Government restrictions

• Transportation disruptions

• Pandemics

15. Compliance with Laws

Both parties agree to comply with all applicable international trade laws, export/import regulations, and food safety standards.

16. Prohibited Use

You agree not to use our website or services for:

• Illegal activities

• Fraud or misrepresentation

• Unauthorized resale or distribution without agreement

• Any activity that violates trade sanctions or regulations

17. Amendments

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of our services constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with international trade principles and applicable laws agreed upon in commercial contracts between the parties.